Storefront legal
Privacy Policy
Free Food Kitchen
Who we are
Free Food Kitchen ("we", "us") provides the services you book on this storefront. This policy explains how we handle personal information when you browse, book, or contact us.
The BookMe platform
This storefront is hosted by BookMe. BookMe is a time-as-a-service platform: it stores appointment records on our behalf and processes payments through its payment partners. BookMe is not the service provider and is not a party to your booking with Free Food Kitchen. BookMe's own Privacy Policy covers how BookMe processes data as a platform.
What we collect
We collect information you give us when you book or enquire, which may include your name, email address, phone number, appointment details, location or delivery notes, and payment confirmation. We do not store full card numbers.
If you contact us by phone, email, or message, we keep that correspondence so we can help you.
How we use it
We use this information to confirm, change, or cancel your booking; deliver the service you requested; send reminders and practical updates about your appointment; handle payments, invoices, and refunds; meet legal, accounting, and insurance duties; and improve how we run the business.
We do not sell your personal information.
Who we share it with
We share information only as needed with BookMe (to operate this storefront and your booking), payment processors (to take or refund payment), staff or contractors who deliver your appointment, and professional advisers or authorities where the law requires it.
How long we keep it
We keep booking records for as long as we need them to deliver the service, handle disputes, and meet tax and legal requirements. You can ask us to update or delete information we no longer need to keep.
Your rights
Depending on where you live, you may ask us to access, correct, delete, or restrict your information, or to object to certain uses. Contact us using the details below. You may also contact BookMe for data it holds as the platform, and you may complain to your local data protection authority.
These rights do not take away any rights you have under consumer or data protection law.
Security
We take reasonable steps to protect your information. No online service is completely secure. Please keep any booking links or login details private.
Contact
Free Food Kitchen 45 Market Street San Francisco, California United States hello@freefoodkitchen.com +1 415 555 2741
Changes
We may update this policy from time to time. The current version is always published on this page.